Privacy Policy
Last Updated: May 20, 2019
SEER Savings, Inc. is the creator of the SEER Energy Savings Calculator (Patent Pending) and the AFUE Savings Calculator (Patent Pending). These calculators help consumers determine how much money they could save on their heating and cooling costs by upgrading to a more energy efficient system. SEER Savings, Inc. sells subscription-based licenses for HVAC contractors to a.) embed one or both of these calculators on their websites and b.) display their contact information on the www.seerenergysavings.com website below the calculator to website users in certain (approximated) territories (i.e. in specified US zip codes).
We’re committed to protecting and respecting your privacy.
Questions, Concerns, or Changes to Your Personal Information?
Please contact us.
SEER Savings, Inc.
533 Paul Morris Drive
Englewood, FL 34223
Tel: 941.474.3691
Email: info@seerenergysavings.com
Our website address is:
www.seerenergysavings.com
Personal Information
We collect, process and/or store information from you on our website when you:
- visit our website
- submit a form (e.g. contact form)
- buy a subscription-based license to the calculator
We may hold on to your information until we receive a request for erasure, at which point we will delete or anonymize your information. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you want to edit your data, be removed from our records or request a record of the data we have about you, please call us at 941.474.3691 or email us at info@seerenergysavings.com.
Visits to Our Website
Google Analaytics
This website www.seerenergysavings.com is like millions of other websites using Google Analytics to gather information about site visitors and their behavior. We use Google Analytics to get an idea for:
- how many visits our website gets
- how visitors found our website
- in which content they are interested
- how long they stay on our website and on each individual page
- what region they are from
- what type of computer hardware and internet software they are using
- and similar details
However, we do not send any of your personal information to Google Analytics. The collected information is used only for statistics, which help us evaluate our website’s performance. User-level and event-level data stored by Google Analytics is set to be automatically deleted from Google’s servers after 26 months.
Furthermore, to protect our visitors’ privacy we request that Google anonymize each visitor’s IP address.
To opt-out of Google Analytics completely, install the Google Analytics Opt-out Browser Add-on.
Geo-Location
When visiting the calculators, we use your location to pre-fill the calculator with the energy costs, yearly cooling/heating hours and temperature specific to your region. Furthermore, if there is an HVAC contractor in your location who is registered with us, we may display their contact information below our calculators on www.seerenergysavings.com.
We try to obtain your location in two ways:
- We send your IP address to MaxMind, Inc. to get the approximate coordinates for your location and some additional information about your area (zip code, county and state). For more information visit MaxMind’s Privacy Policy.
- We request your current location from your browser. If your browser is set to permit location inquiries or you allow your browser to send location information to us (your browser typically would show you a pop-up asking for permission to do this), we send your coordinates to Google for reverse geocoding (to get your zip code, country and state). For more information visit Google’s Privacy Policy.
None of this information is however stored by us.
Website Forms (e.g. contact form)
The information we collect from these forms consists of all the information you enter and your IP address. We use the submitted information to process your contact request and to respond to it (if applicable).
Signing up With Us for a Subscription-Based License
To be able to better serve you, we store your contact information (name of contact person, company name, email address) in our website’s database.
Other 3rd Party Providers that Store and Process Your Data
- Our website is hosted through SiteGround (SG Hosting Inc.). Siteground holds a server log of all website visits to help with security and diagnostics. The server log contains the visitor’s IP address but no information like name, phone number or email address.
- An automated backup of our website is stored on Google Drive.
- We use Heartland Payment Systems, LLC to accept credit card payments (i.e. through their invoicing/payment portal). For more information visit Heartland Payment Systems, LLC’ Privacy Policy.
- Our website features a social media share widget by AddToAny. For more information visit AddToAny’s Privacy Policy.
Cookies
Cookies are small pieces of information that are stored on your computer or mobile device when you visit a website.
You can delete or disable cookies by using your browser. In Chrome you can delete your cookies by clicking on the three vertical dots in the top right corner, then clicking on “More tools” and then on “Clear browsing data…”. The operation is similar in other browsers, such as Edge or Firefox.
- When someone visits one of our calculator pages and if there is no active dealer in our database serving the visitor’s location, we store a 1st party cookie on the visitor’s computer. The cookie only stores the number of visits and no personal information. We use this information to show a popup on our site to visitors who frequently use our calculator. The cookie expires after 30 day of not visiting one of our calculator pages.
- Google Analytics’ (see description above) core functionalities store 1st party cookies on each visitor’s computer.
- AddToAny (see description above) may store a 3rd party cookie on the visitor’s computer.
Content Hosted by Third Parties
We may embed content on our website from third parties such as Google Maps, Vimeo and YouTube. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
However, since this embedded content is not hosted by our web host, we do not have control of the cookies they use or what personal information they collect. Our Privacy Policy does not apply to them. Please see the third parties’ privacy policies for more information.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, as soon as they are posted on this page.
Complaints
Please also call us at 941.474.3691 or email us at info@seerenergysavings.com with any complaints regarding your personal data. We will take your complaint seriously, investigate it and take necessary measures where applicable. This does not affect your right to lodge a complaint with a supervisory authority.
Security Policy
The security of your personal information is important to us, but remembers that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your personal information (i.e. usage of an SSL certificate to encrypt the communication between our website and our visitors), we cannot guarantee its absolute security.